Help CenterPlatform · Settings

Settings

Open account, notification, meeting, and employee-only selected-client workflow settings from one hub.

Updated Sep 1, 2026 6 steps 6 questions answeredOpen this page in the platform
On this page

Overview

Settings is the starting point for account, notification, and selected-client workflow controls. Employees also see Automations for internal client workflows and can use the profile menu to enter a client view when a deal context is available.

How to use this page

  1. Open Settings

    Anyone can open Settings from the profile menu. Employees can also open it from Platform > Settings. Client users see their account, notification, and meeting destinations. Employees also see the internal Automations destination.

  2. Review the available destinations

    Review Profile and appearance, Notifications, Meeting settings, and, for employees, Automations. Each card explains what it controls and opens the related page.

  3. Open Profile and appearance

    Choose Profile and appearance to update your name, email, password, and color theme on the General Settings page.

  4. Open Notifications

    Choose Notifications to manage individual update types and their available delivery channels. Use Back to Settings there to return to this hub.

  5. Switch to a client view (employees)

    Open the profile menu at the bottom of the left sidebar. When SalesHive has resolved a current deal, including the default deal when no client has been selected, choose View as Client. SalesHive reloads in the selected client's view. Client accounts do not see this employee-only option.

  6. Open Automations (employees)

    Choose Automations to build, safely test, activate, pause, and audit selected-client workflows. Client users do not see this employee-only card.

What the buttons do

Profile and appearance
Opens General Settings for account details, password, and theme controls.
Notifications
Opens the notification preferences page.
View as Client (profile menu)
For employees with a resolved deal, reloads SalesHive in that client's view. If no client is selected, it uses the server-resolved default deal. Client accounts do not see this option.
Automations
For employees, opens the selected-client workflow studio. Client users do not see this card.

Common questions

Anyone can open it from the profile menu. Employees can also open it from Platform > Settings.
This page is a hub. Use Profile and appearance for account settings, or Notifications for update delivery choices.
No. The hub links to personal account and notification controls; it does not edit contacts, campaigns, or deal records.
Click Back to Settings at the top of the Notifications page.
Open the profile menu in the left sidebar and choose View as Client. The option is available when SalesHive has a resolved deal, including the default deal used when no client has been selected.
Automations is an employee-only selected-client workspace. Client users do not see its Settings card or navigation item.
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